Service Manager

We are seeking an experienced Service Manager for a new position in Port Perry, ON.

This role involves leading a team to optimize operations and deliver exceptional customer service. Responsibilities include overseeing daily shop activities, managing a skilled workforce, ensuring high-quality repairs, handling warranty claims, fostering interdepartmental collaboration, and driving profitability.

Service Manager Duties:

• Manage daily shop operations and a team of technicians, apprentices, and service writers.
• Ensure accurate work orders and timely, high-quality repairs.
• Handle complex equipment maintenance and resolve customer complaints.
• Drive service marketing efforts to increase profitability and community engagement.
• Recruit, train, and evaluate team performance, ensuring productivity.
• Maintain a clean, safe, and efficient work environment.

Service Manager Requirements:

• Previous experience managing a service team, preferably in automotive, agricultural, or heavy equipment industries.
• Strong technical background with expertise in repairs, diagnostics, and warranty processing.
• Exceptional customer service, leadership, and time management skills.
• Adaptability, analytical thinking, and a focus on quality and efficiency.
• Daily access to reliable transportation.

To apply, please send us your "Service Manager" resume in MS Word or PDF format.

Thank you for applying!