Customer Service Representative (CSR)

Level A Professional Group
March 7, 2023
Oshawa, Canada
Job Type
Cobourg and Northumberland County


We are seeking a dependable and experienced individual for a new Customer Service Representative position with our client in the Oshawa area.

Customer Service Representatives will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

CSR Duties:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Other duties as required

CSR Requirements:

  • Exceptional oral and communications skills
  • Strong command of English
  • Capable of reading and filling out legal forms/documentation
  • Prior legal experience is an asset
  • Strong MS Word/Excel skills
  • Professional phone manner
  • Willing to work in an office setting
  • Not currently employed and available to start immediately

To apply, please submit your "Customer Service Representative"* resume in MS Word or PDF format as an attachment to your application.*

Thank you for applying!

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