Customer Service Representative (CSR)

We are seeking a dependable and experienced individual for a new Customer Service Representative position with our client in the Oshawa area.

Customer Service Representatives will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

CSR Duties:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Other duties as required

CSR Requirements:

• Exceptional oral and communications skills
• Strong command of English
• Capable of reading and filling out legal forms/documentation
• Prior legal experience is an asset
• Strong MS Word/Excel skills
• Professional phone manner
• Willing to work in an office setting
• Not currently employed and available to start immediately

To apply, please submit your "Customer Service Representative"* resume in MS Word or PDF format as an attachment to your application.*

Thank you for applying!